Managed Salesforce Administration and CRM for the TATA TRUSTS project.
Utilized Salesforce User Interface and admin-level functions to build and authorize permissions.
Developed and maintained CRM content.
Gained expertise in Salesforce, CRM management, and user interface.
Handled user access, authorization, and profile management. Configured fields, objects, formulas, reports, and dashboards.
Managed Salesforce app and related integrations. Tracked user activity and conducted regular system maintenance.
Monitored and improved data quality.
Optimized existing Salesforce processes and evaluated opportunities for improvement.
Ensured compliance with all stakeholder requirements.
Computer Science Tutor
May 2020 - Feb 2023
Tutored undergraduate computer science students from India, USA, Saudi Arabia, and Hong Kong for 3 years.
Developed lesson plans and lectures to match students' needs and abilities.
Assisted students with assignments, problems, and understanding of course material.
Evaluated student progress and provided feedback.
Tutored students from the University of British Columbia.
Maintained a positive and encouraging learning environment.
R & I Engineer
ADROSONIC IT Consultancy Services
Jun 2022 - Present
Worked on Salesforce projects, with experience in the development of Lightning Web Components (LWC) and Administration, Content Management, Rules and Permission, Experience Builder setup, and more.
Demonstrated expertise in collaborating with the team, enabling us to deliver user stories with quality.
Applied the principle of “Under Promise, Over Deliver” to all projects, resulting in the successful delivery and exceptional customer satisfaction.
India 