Effective June 4th 2025
Reporting Claims Of Intellectual Property
Gigred’s marketplace is built on User Generated Content (UGC), meaning that freelancers and clients create and upload their own materials. Gigred does not pre-screen this content for potential copyright or intellectual property (IP) violations. If you believe that any listing, gig, job, or uploaded file infringes on your copyright, trademark, or other exclusive rights, you can report it directly through Gigred’s official process.
When a valid claim is submitted, Gigred reviews the report and, if confirmed, will remove or disable access to the infringing content in compliance with applicable laws and third-party rights.
If you come across potential intellectual property violations on Gigred, you can easily file a report using Gigred’s online reporting tools, which guide you through providing the necessary details. Gigred also offers dedicated reporting channels for DMCA takedown requests, counter-notices, and trademark infringement claims, managed through authorized agents.
Reporting Copyright Claims Under The US Digital Millennium Copyright Act (DMCA)
If you are submitting a report under the U.S. Digital Millennium Copyright Act (DMCA), you may either file it directly through Gigred’s online reporting tools or send a formal infringement notice (“Notice”) to Gigred’s designated DMCA agent.
DMCA Notice Requirements
To ensure your DMCA Notice can be reviewed promptly and effectively, it must include the following details:
- Identification of the copyrighted work you believe has been infringed, including what aspects are protected.
- Copyright registration details include your certificate, designation, and the status of the work (registered or unregistered).
- Proof of ownership, for example, a registration number or a copy of the registration certificate.
- Description of the infringement, explaining how the user’s content allegedly violates your copyright.
- Direct reference to the infringing material, such as the Gig or Job URL, a link to a delivered file, or any other relevant source you request to be removed.
- Your contact information — full name, physical address, email, and telephone number.
- Good faith statement, affirming that the material’s use is not authorized by you, your agent, or the law.
- Accuracy statement under penalty of perjury, declaring that the information provided is true and that you are the copyright owner, the holder of exclusive rights, or authorized to act on their behalf.
- Your electronic or physical signature to validate the Notice.
You may submit your DMCA Notice electronically by sending it directly to Gigred’s designated agent at dmca@gigred.com.
Please note that when a DMCA Notice is filed, Gigred is required to share the Notice details with the user who is allegedly infringing your copyright. That user will also be allowed to submit a counter-notice.
- If sufficient proof of infringement is provided, Gigred may remove or suspend the reported material before receiving a response from the user.
- If the allegedly infringing user files a valid counter-notice claiming the material is lawful, Gigred may notify you and restore the removed or disabled content.
- All actions are carried out in compliance with 17 U.S.C. Section 512 of the DMCA and other applicable laws.
It is important to comply with all requirements of Section 512(c)(3) of the DMCA, as failure to do so may render your Notice invalid.
Additionally, please be aware that if you knowingly make a false or misleading claim of copyright infringement, you may be held legally responsible for damages, including court costs and attorneys’ fees, under Section 512(f) of the DMCA.
DMCA Counter Notice Requirements
If you believe that your content was removed or disabled on Gigred by mistake or due to misidentification, you have the right to file a Counter-Notice under the Digital Millennium Copyright Act (DMCA). This written notification must be submitted to Gigred’s designated DMCA Claims Agent and should include the following information:
- Your electronic or physical signature.
- Identification of the material that was removed or disabled, along with the specific location (such as the Gig or Job URL) where it appeared before removal.
- Please provide your contact details, including full name, mailing address, phone number, and email address (if available).
- A sworn statement under penalty of perjury affirming that you have a good faith belief that the content was removed or disabled due to a mistake or misidentification.
- A jurisdiction statement, confirming that you consent to the jurisdiction of the Federal District Court for the district in which you reside (or, if outside the U.S., for any judicial district where Gigred is located). You must also agree to accept service of process from the party who submitted the original DMCA Notice, or their authorized agent.
Under the DMCA, Gigred may restore the removed content if the party who filed the original Notice does not initiate a court action against you within ten business days of receiving your Counter-Notice.
Please note: If you knowingly submit a false or misleading Counter-Notice, you may be held liable for damages, including costs and attorneys’ fees, under Section 512(f) of the DMCA.
Reporting Trademark Infringement
Gigred’s marketplace is built on User Generated Content (UGC), which means that sellers and buyers upload and create their own content. Gigred does not pre-screen this content for potential trademark violations. If you believe that any listing, gig, or file infringes on your trademark rights, you should follow the process outlined below. Gigred reviews reported violations and may remove or disable access to content found to be infringing on third-party trademarks.
To help Gigred review your Trademark Infringement Notice (TM Notice) promptly and effectively, please include the following details:
- Identification of your trademark and the specific goods or services covered by your trademark rights.
- Trademark registration certificate and a current printout from the relevant trademark office database confirming registration status and ownership.
- If your trademark is unregistered, provide a court ruling or legal documentation establishing your rights.
- Description of the alleged infringement, explaining how the user’s content violates your trademark rights.
- Direct reference to the infringing material, such as the Gig or Job URL, a link to a delivered file, or other clear identifiers.
- Your contact details — full name, physical address, email address, and telephone number.
- Good faith statement, affirming that the material’s use is not authorized by the trademark owner, its representative, or the law.
- Accuracy statement under penalty of perjury, declaring that the information in the Notice is true and that you are the trademark owner or authorized to act on their behalf.
- Your electronic or physical signature to validate the Notice.
You may submit your DMCA Notice electronically by sending it directly to Gigred’s designated agent at dmca@gigred.com.
Please note that when a Trademark Infringement Notice (TM Notice) is filed, Gigred is required to share the Notice details with the user who is allegedly infringing your trademark. That user will also have the opportunity to respond.
- If sufficient proof of infringement is provided, Gigred may remove or suspend the reported material before receiving the user’s response.
- If the allegedly infringing user provides valid information showing they are legally permitted to use the material, Gigred may notify you and restore the removed or disabled content.
- All actions taken by Gigred are carried out in compliance with applicable trademark laws.
Repeat Infringers
Gigred maintains a strict policy against repeat violations. In appropriate circumstances, we may disable or permanently terminate the accounts of users who are identified as repeat infringers of copyright, trademark, or other intellectual property rights.